RICHMOND WATER QUALITY AND CONSERVATION REPORT 2023

make it less likely to develop leaks and breaks. The City's Leak Detection program also assists in quickly identifying leaks and reducing the amount of breaks and water losses by proactively scanning the City's system to find non-visible leaks before they surface. In 2023, Public Works staff attended to 14 watermain breaks and repaired 69 leaks without compromising the integrity of the water distribution system. These three proactive programs are essential to minimizing costs and ensuring minimal disruptions in water quality and supply. Water conservation is an imp01iant aspect of Richmond's Water Services operations. Climate change, extreme heat events and increasingly dry summers in recent years have emphasized a critical need for city-wide water conservation efforts. The City implements various programs to promote the conservation of water and to minimize the wastage of potable water. Richmond's various water conservation programs are outlined in the Report. Highlights of the Rep01i include: • Delivered 34M cubic metres of water to 234,644 residents, businesses and other institutions. • The water met all drinking water quality guidelines and Richmond residents and visitors enjoyed high quality, safe and reliable drinking water. • 2,074 water samples were collected to ensure water quality and each passed with exceptional results. •

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