8539Q – Award of Contract for Supply and Delivery of Firefighter Turnout Gear – Personal Protective Equipment
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References for both bidders were contacted and considered during the procurement process. The
references contacted confirmed that Associated Fire Safety Group Ltd. provides the required
level of consistent service and responsiveness to support high-volume clients in the Lower
Mainland that are ofa similar size and complexity for supply and warranty repair work including
repair work as may be necessary that would not be captured under warranty.
The quotation from Brogan Fire & Safety Limited was less expensive, but they were unable to
provide local comparators to validate actual service levels and timelines for warranty work for
clients ofa similar size. In addition, Brogan Fire & Safety Limited does not have a local
contractor to provide manufacturer approved warranty repair work and other repair work which
is a critical service requirement. Brogan’s repair facility is based out of Calgary and all repairs
are routed through Coquitlam first before being shipped to Calgary. The lack of a local
manufacturer approved maintenance and repair facility potentially impacts the ability to maintain
optimal inventory levels while ensuring products requiring repairs are only out of commission
for short periods of time.
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